We're Here to Help
Our customer care team is available 24/7 to assist you with any questions
Our customer care team is available 24/7 to assist you with any questions
Have questions about your order or need product advice? Reach out to our team.
Our dedicated team is ready to assist you with any questions about your orders or products.
88766666777For less urgent inquiries, send us an email and we'll respond within 24 hours.
vivin@gmail.comWe have offices and warehouses across the globe to serve you better
Quick answers to common questions about shopping with UrbanCart
Once your order ships, you'll receive a tracking number via email. You can enter this number on our order tracking page or directly on the carrier's website for real-time updates on your package's location.
We offer a 30-day return policy for most items. Items must be unused, in original packaging with all tags attached. Some exclusions apply for perishable goods and personalized items. Visit our returns page to initiate a return.
Yes! We ship to over 100 countries worldwide. Shipping costs and delivery times vary by destination. During checkout, you'll see the available shipping options and estimated delivery dates for your location.
During checkout, you'll see a field labeled "Promo Code" just before the payment section. Enter your code there and click "Apply" to see your discount reflected in the order total.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and UrbanCart Gift Cards. Some payment options may vary by country.
Still have questions? Our Help Center has detailed guides and tutorials.